Shipping And Delivery Policy
This policy describes Fabbity's policies and procedures towards delivery of Products purchased through our platform.
Fabbity makes all commercially reasonable endeavors to ensure that the Products are delivered to Users in a timely fashion.
Fabbity partners with third party logistic service providers in order to effectuate Product delivery to Users ("Logistic Partners"). Details of the Logistic Partner who will be processing the delivery of the purchased Product(s) will be provided to the User upon the purchased Product(s) being handed over to the Logistic Partner. The User will also be provided with a tracking number which will enable the User in tracking the status of delivery of the purchased Products. Fabbity may also effectuate Product delivery to Users on its own without engaging Logistic Partners.
Prior to making payments on the Platforms for the purchase of Products, the User will be prompted to provide a shipping address. While entering shipping address details, the User should ensure to provide correct, complete and accurate information along with sufficient landmarks in order to aid identification of the address. Any failure in delivering the purchased Products arising out of the User’s failure to provide correct, complete and accurate information shall not hold Fabbity liable at any point in time.
A maximum of 3 (three) attempts shall be made to deliver purchased Products to the User. Should the User continue to remain unavailable after 3 (three) attempts, Fabbity reserves the right to cancel the order pertaining to the purchased Products at its sole discretion. While Fabbity shall make reasonable endeavors in ensuring that purchased Products are delivered to its Users in a timely manner, delivery may be delayed on account of:
- 3.4.1. logistical issues beyond Fabbity's control;
- 3.4.2. unsuitable weather conditions;
- 3.4.3. political disruptions, strikes, employee-lockouts, etc.;
- 3.4.4. acts of god such as floods, earthquakes, etc.; and
- 3.4.5. other unforeseen circumstances.
In such events of delay, Fabbity shall make reasonable attempt at proactively intimating the User by writing to the User on his/her registered email account and/or mobile number. Fabbity disclaims all liabilities that may arise on account of its failure to intimate the User of anticipated delays in the delivery of purchased Products on the Platforms. Further, Fabbity shall be under no obligation to compensate the User for any mental agony or any tortuous claim that may otherwise arise on account of a delay in the shipment and delivery or use of the purchased Products.
Fabbity reserves the right to charge shipping charges on Products of a value of lower than a specified amount and/or Products, the payment for which is made by way of cash on delivery or any other online mode of payment. Such charges are different for domestic and international delivery and communication of such charges shall be available to you at the time of placing the order.
If charged, such charges shall not be refunded to the User on cancellations or returns that are made after the shipping of the purchased Products, except in case of a Product having a defect at the time of delivery (for reasons attributable to, and accepted by Fabbity after due verification at its sole discretion). Title and risk of loss for all purchased Products shall pass onto the User upon the delivery of the purchased Products to the User.
All Duties and taxes for international shipping shall be borne by the customer. Fabbity is not liable to pay any Duties or Taxes for International Shipping.